Terms & Conditions
frequently asked questions

General queries

No, but the nearby gym is at a distance of only 5 minutes of walking.
No, but we have recommendations.
Yes, occassionally and usually during the afternoon.
Yes, we can serve in events of up to 600.
Yes, occassionally.
Not for now.
- Check-in time is ANYTIME from 10am while Check-out time is 10am.
- Check-out time of more than 10am will be charged 50% of the normal rates.
- Visa and MasterCard are accepted at HILL VIEW HOTEL with a 3% Bank imposed Surcharge.
- US$ printed before the year 2009 is not accepted.
- Lost keys will be charged 35,000/= TZS.
- The guest can check-in anytime, however no discount will be given for late check-in.
- We accept online, phone and direct booking anytime.
- All confirmed bookings shall be considered as an agreement between the client and our hotel.
For cancellations made less than 48 hours or a "no show", the full rate shall be charged.
For large bookings we require a 50% of full as advance payment to ensure confirmation for the rooms booked. If there are cancellations with large booking less than seven days before checking in date then 100% will be charged. If there are cancellations with large booking less than fourteen days before checking in date then 50% will be charged.
All cancellations and amendment to be made by writings or come straight to the main office/reception and make sure it is acknowledged by the company
NB: The condition of cancellation are relating to the limits of liability of the hotel regulations in Tanzania.
We require 50% in advance and 50% on the day of use. The payments can be done in cash on arrival or by bank transfer.